Shipping policy
Last updated: September 19, 2026
Processing Time
Orders are typically processed within 1-3 business days after payment is confirmed. During busy periods (sales, holidays), processing may take slightly longer — we'll always keep you posted by email.
Delivery Times
DEYLO works with trusted fulfillment partners to bring you quality pieces at fair prices. Because of this, most orders arrive within 7-15 business days after processing, depending on your location. Some destinations may take a little longer — you'll receive a tracking link by email as soon as your order ships so you can follow its journey.
Shipping Costs
We offer free standard shipping on all orders over €60. For orders below that amount, shipping costs are calculated at checkout based on your delivery address.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can monitor its progress.
Customs and Import Duties
For international orders, your country may apply customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delayed or Lost Shipments
If your order hasn't arrived within the estimated delivery window, please reach out through our Contact page and we'll look into it right away.
Contact
Questions about your shipment? Contact us any time through our Contact page.